Warranty & care

Our 6-month warranty, your rights under the Australian Consumer Law, how to make a claim, and how to look after your mat.

01 Your statutory rights

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). Our warranty is in addition to those rights.

Nothing in this policy excludes, restricts, or modifies those rights.

02 Craftsmanship warranty

Every Simple Lift bench mat is covered for six months from the day it arrives, against defects in materials and workmanship.

 In short
Six months on materials and workmanship. Faulty items are always on us, including return postage.

03 Making a claim

If your mat develops a fault within the warranty period:

• Email Danny@simplelift.com.au with your order number and clear photos of the issue.
• We will respond within two business days with a return label (pre-paid for faulty items) and instructions.
• Once we receive and inspect the item, you’ll have your choice of repair, replacement (subject to stock), or full refund as appropriate under the ACL.

04 Care

• Wipe down with a damp cloth.
• Air-dry flat.
• Avoid Direct Sunlights.

05 Contact

Questions about your warranty? Email Danny@simplelift.com.au.
Simple Lift